Frequently Asked Questions
Everything you need to know about styling your home with ussa.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 10-14 business days to ensure safe arrival and assembly.
Do you offer international shipping?
Currently, ussa ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support global shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also view status updates in the 'My Orders' section of your account.
What materials are used in ussa products?
We prioritize sustainability and quality. Our collection features FSC-certified wood, organic cotton textiles, and recycled metals to ensure your home is both beautiful and eco-friendly.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm and Klarna.